Food Safety

Milk supplied to Fonterra must adhere to Fonterra's food safety standards, as well as those of the New Zealand and overseas authorities and our customers abroad.

The importance of food safety

Many customers have very detailed acceptance specifications so they can provide their consumers with full traceability. Fonterra's Risk Management Programme (RMP) and comprehensive milk testing and monitoring programmes ensure that all milk is 'fit for purpose' – safe, suitable and truthfully labelled.

This RMP helps Fonterra farmers meet the required standards of excellence and Fonterra’s conditions of supply. Fonterra food safety programmes make a big difference to the quality of the milk we produce as a Co-op.

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Milk quality

Continuous improvement in Fonterra's milk quality is essential to ensure that the milk produced on every Fonterra farm is fit for purpose, safe, sustainable and wholesome.

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Milk temperature management

The new raw milk temperature standards set by the Ministry of Primary Industries came into effect for all farm dairies on 1 August 2018.

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Farm dairy chemical management

Driving continuous improvement in milk quality by reducing residues and helping farmers reduce residue grading risks is an essential component of Fonterra's food safety programme.

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Temporary water exclusion

Temporary water exclusion is a regulatory step taken when non compliant water is identified in a farm dairy.

FACTSHEETS

Milk Temperature Management

The new raw milk temperature standards set by the Ministry of Primary Industries came into effect for all farm dairies on 1 August 2018.

The new cooling temperature details are now available in your Dairy Diary.

Explore our library of Milk Temperature factsheets below:

More information about milk temperature management

On 1 August 2019 the Co-op introduced deductions for milk cooling temperature failures to ensure non-compliant collections are managed in an effective manner consistent with other quality parameters. This provides a clear and consistent approach where minimum standards are not being met, helping to protect the reputation of the industry and Co-operative.

Temperature failures will be assigned to each collection that does not meet the requirements set out in the Terms of Supply.

Please refer to the Milk Cooling Temperature Factsheet. If required, a Deduction Allocation Form can be downloaded here or you can call the Farmer Support team on 0800 65 65 68 or contact your Co-operative Services Area Manager. 

The new standards have been better aligned with international regulations and require raw milk to:

  • Be cooled to 10ºC or below within four hours of the commencement of milking; and
  • Be cooled to 6ºC or below within the sooner of:

    • Six hours from the commencement of milking, or
    • Two hours from the completion of milking; and
  • Be held at or below 6ºC without freezing until the collection or the next milking; and
  • Not exceed 10ºC during subsequent milkings.

In situations where there is continuous or extended milking, such as automated milking systems, the milk must enter the bulk milk tank at 6°C or below. "Continuous or extended milking" is defined as milking for six hours or longer from the time that milk first enters any bulk milk tank.

You may need to seek advice from your refrigeration specialist, milking machine specialist and/or electrician as there is not a ‘one-size fits all’ solution. Factors such as daily milk volume, peak flows, primary cooling water temperature, access to water and access to increased power requirements on each farm may determine if any changes are needed and the cost involved.

We recommend that you act earlier rather than later to assess your milk cooling system. If you need to make changes, an early assessment will ensure you are less likely to face higher costs and longer waiting times for refrigeration suppliers and equipment.

If you have any questions on MPI’s new standards for milk cooling, please get in touch with your Co-operative Services Are Manager or the Farmer Support team on 0800 65 65 68.

FACTSHEETS

Farm Dairy Chemical Management

Driving continuous improvement in milk quality by reducing residues and helping farmers reduce residue grading risks is an essential component of Fonterra's food safety programme. We have a range of factsheets to assist with managing farm dairy chemical residue management. 

Explore our library of Farm Dairy Chemical Management factsheets below:

FACTSHEETS

Temporary Water Exclusion

Temporary water exclusion is a regulatory step taken when non compliant water is identified in a farm dairy.

It is important that the water you use to clean your milking plant meets MPI’s standards because this water could come in contact with milk and affect its quality.

Explore our library of Temporary Water Exclusion factsheets below: