Here you'll find a quick overview of how to monitor your milk vat, what data you can access, what’s shared with Fonterra, and who to contact if something isn’t working.
Summary:
Milk vat monitoring helps protect milk quality by keeping close control of temperature, volume, and agitation. Early visibility of changes supports quick action, reducing the risk of quality issues or losses.
All the data in the palm of your hand
Whether you're in the dairy shed or out in the paddock, you can monitor your vat's volume, agitation and temperature direct from your mobile phone.
Milk Quality Indicator in app
- Certain milk quality alerts appear on your providers app.
- Learn what to look for on farm when you receive one of these alerts.
What data is available to me?
All the data you receive with your monitoring system is completely owned by and available to you as a Fonterra Supplier.
- A few data points are shared with Fonterra around milk volume and milk quality.
- This shared data helps the tanker fleet operate more efficiently and supports managing off‑farm milk quality risks.
| Data Available | You | Fonterra |
|---|---|---|
| Live temperatures of milk in the vat | ✔ | |
| Live volume of milk in the vat | ✔ | |
| Temperature of CIP in vat | ✔ | |
| Temperature of plant wash | ✔ | |
| MQI score | ✔ | ✔ |
| When you started milking | ✔ | ✔ |
| Whether you’re milking or not | ✔ | ✔ |
| End of milking (milk stops going into vat) | ✔ | ✔ |
| What caused Mbacto test to be triggered | ✔ | ✔ |
Who to contact if there is an issue
Please contact your Milk Vat Monitoring Systems (MVMS) vendor directly if you have experienced the following:
- Calibration fault - temperature and/or volume not reading correctly
- Damage to system
- Changes to MVMS alerts and messages
- Updates to on-farm information (e.g. staff changes)
For all other issues, please contact the Farmer Support Team on 0800 65 65 68.
