Your user IDs and passwords are personal to you and should never be shared with anyone. Sharing passwords not only puts your information at risk, but is also in breach of our terms and conditions. If you have a third party that needs access to information contained within your account, please call the Customer Support Team on 0800 731 266 or manage access to your farm online.
If you have shared your Farm Source account details with others, please change your password immediately and ensure no one else has access to it. It's also a good opportunity to check that farm workers no longer employed with you do not have access to your online accounts.
A password manager is software that securely stores all your passwords. Password managers:
Turning on multi-factor/two-factor authentication is an easy way to add another layer of security to your logins and accounts, usually by entering a code from another device well as your password.
Be wary of any unexpected or suspicious emails or texts. Look out for the following signs:
Any legitimate source will write in a calm, credible voice.
Keep an eye out for suspicious emails or texts requesting sensitive information.
Look out for emails with overly formal greetings such as 'Sir/Madam' and where the sender does not know your name.
Always check that the actual email address the email was sent from is genuine and from a known person.
Not all phishing emails will have noticeable errors in there – but many will, so keep an eye out for this.
Keep your Farm Source log in details to yourself and only use it on the official Farm Source website. If you are ever concerned about your account's security, please get in touch with us.
Publicly available information on social media can be used to steal people's identity and hack accounts and is becoming more and more common. Check your privacy settings are limited to known friends and family and ensure people you don't know can't see your personal information.
Also be aware of misinformation, regularly spread via social media and private messaging platforms. Whilst misinformation doesn't always have the same financial impact as some types of cyber-criminal scams, it can be used to cause panic and promote harmful medical practices.
Be very careful about the volume of misinformation around and only use official websites for information. Don't be taken in by everything you read on social media, and don't be part of the problem by sharing it.
