From mid-October, anyone who is authorised to trade on a party will be able to set-up a Sharesies account.
To receive an activation link from Sharesies you just need to ensure your contact details are up to date, specifically:
If all these details are up to date, Sharesies (help@sharesies.co.nz) sends an activation email including a unique link to start the onboarding process. It should take less than 5 minutes to complete the account set-up.
To update your contact details, click here.
To trade your Fonterra Shares via Sharesies, you’ll need an online trading account. If you currently don’t have an account, these instructions are for you.
If you’d like some help with this process, our Farmer Support Team are happy to support you. Just call 0800 65 65 68.
If you’re a sharemilker, contract milker or a farm lessor, applying to become an Associated Shareholder, your online trading account application is included in your application to become an Associated Shareholder.
If you have any questions or require any support with this, please contact the Farmer Support Team on 0800 65 65 68 or your Co-operative Services Area Manager.
Once the application process has been fully completed, you’ll be emailed an activation link from help@sharesies.co.nz.
Sharesies offers an online and fee-free platform to manage and trade your Fonterra shares. Using Sharesies allow you to:
You can manage your shareholding at your convenience – via the Sharesies app on your mobile, tablet or via the Sharesies website on your computer. Sharesies is an online platform only.
1. Have your FIN number handy
To sell shares, you’ll need to have your Faster Identification Number (FIN) ready, however you don’t need this number to buy shares. If you don’t have a copy of your FIN, please contact ComputerShare at +64 9 488 8777. It can take a few days to receive this number as it is posted out by mail.
Once you’ve entered your FIN number into Sharesies, it will be saved, and you won’t need to enter it again.
2. Get expert advice
We always recommend that you speak to your bank or financial advisor before making any financial decisions.
3. Keep your contact information up to date
It’s important to keep Fonterra updated with any changes to your entity information.
Update your party details – including adding/ removing individuals, updating your contact and other party details.
Update your Share Trading Account details – including your Primary Share Trading contact, and those authorised to trade on your Share Trading Account.
The party needs to complete a Share Trading Application. Then for anyone indicated as authorised to trade for the share trading account, we require the following details to be completed and up to date in our system:
These details can be updated online here.
The Primary Share Trading Contact is the person listed on your Fonterra Share Trading application as the primary contact person for the share trading account.
An email address cannot be shared between two individuals on the Sharesies platform. One email address can only be used by one individual. You can choose to update/change your email via the Farm Source website or you have the option to change your email during the onboarding process, if it is already in use by someone else on the Sharesies platform.
If you have a Fonterra Share Trading Account, are indicated as authorised to trade and your contact details are up to date, an activation link will be sent from help@sharesies.co.nz to allow you to set-up your account.
If you do not currently have a Fonterra Share Trading Account, you’ll need to apply to set-up an account. Read more on this here.
We recommend you activate your Sharesies account as soon as you receive the activation link from Sharesies so that you have option to trade online when you want to.
Sharesies uses the bank account that was indicated in your Application to Supply. You can change this bank account via the Sharesies app once your account is activated.
The party requires a completed Share Trading application links to those listed as authorised to trade on the account. If you haven't received an activation email, check that all of your required contact information is up to date. This includes email address, mobile and residential address. Once this is complete, you should receive an email from Sharesies. If you do not receive an email within 24 hours of completing your contact information, please give us a call on 0800 65 65 68.
You can use a registered broker to trade shares if you need to do so urgently. For more information on registered brokers visit this page. You can also call us on 0800 65 65 68 for any issues activating your Sharesies account.
Yes – you can connect your personal Sharesies account log-in when you are prompted to set-up your Fonterra account on Sharesies. For Sharesies to link your personal Sharesies account with your Fonterra account, the email, name and date of birth need to match.
When you have a personal and Fonterra account, you have the option to switch between both using the same log-in details.
If any of your details are incorrect when completing the activation process, you can update these on the Farm Source website here.
Additionally, the address displayed on the business details screen of the sign-up flow is the address held by Computershare. You can update this directly with Computershare, or your can update it under the party details section of the Farm Source website here. If making the update on the Farm Source website, ensure you tick the checkbox to send the updated address to Computershare (this may take a day or so to update with them). Once details are updated, Sharesies resends a new activation link the following day.
You can access the Fonterra Sharesies Help Centre from within the app, or via this link. You can also watch some short videos here to familiarise yourself with Sharesies. For any other questions please contact your local Farm Source representative or call us on 0800 65 65 68.
Yes, you can transfer shares between farms within the Sharesies app. However when it comes to transferring shares between entities, you need to complete an off market transfer form via Computershare.
Yes, you can see the depth, by price and volume, of buy and sell order.
You can use Sharesies via a web browser, but we do recommend downloading the app itself once you've activated your account. Note: If you already have the app downloaded, make sure it's updated to the latest version in order to see your Fonterra account.
No, Sharesies is an online trading platform only.
Sharesies is available as an app on your phone or table, or via a web browser on your phone, tablet or desktop device.
Yes, you have the option to hold funds in an interest earning Save account with Sharesies. After activating your account, look for the option to set this up. Interest is calculated daily and paid monthly. Please note the Save account is different to the Wallet (the account that is used for trade settlement) but you can transfer between both easily with no fees or interest penalties.
No, using the delayed settlement feature enables you to purchase shares up to a $20,000 limit without having funds in your wallet (subject to Ts&Cs). Your wallet is then required to have the requisite funds within two business days of the order being completed.
No, they are independent. Each wallet is tied to an individual, or entity which means funds cannot be transferred between different ownership structures. Funds would need to be withdrawn and then deposited into the relevant account.
Speak to your local Farm Source representative, or give us a call on 0800 65 65 68 and we'll be happy to help.